AI-ENABLED UTILITY MANAGEMENT SOFTWARE

One platform.
Every utility operation.
Built for water, electric, and gas utilities with 3,000–100,000 connections.
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Utility-focused. Industry-recognized. Investor-backed.

Pain Points

What's Actually Slowing Down Your Utility

Purpose-built modules designed for water, electric, and gas utilities of all sizes
ONE Platform. ZERO GUESSWORK.

Five systems. One question. That's the problem.

One customer question takes four platforms. SMART360 gives your team one screen with the full picture — accounts, usage, billing, service history.
Customer Information System for utility
Service order management for utility
DISPATCH TO DONE. NO PAPER.

Your crews shouldn't drive back to file a report.

Mobile work orders let your crews complete jobs, capture photos, close tickets — all from the truck. Updates hit the office in real time.
Revenue leaking and nobody tracking it

Small leaks add up. $40K–$90K a year for most utilities.

Unbilled usage. Missed reads. Aging receivables that nobody tracks. SMART360 flags anomalies before the billing run starts.
Utility Billing Software SMART360
Customer Self-Service For Utility
FEWER CALLS. HAPPIER CUSTOMERS.

"What's my balance?" shouldn't need a phone call.

A self-service portal lets customers view bills, pay online, submit service requests, and track complaints — without calling your office.
REPORTS IN MINUTES. NOT DAYS.

Your next PSC audit shouldn't be a fire drill.

SMART360 generates pre-built reports for PSC, EPA, and state regulators from live data. One click.
Analytics and Reporting
Utility Asset Management Software
KNOW WHAT YOU HAVE. KNOW WHERE IT IS.

Asset management shouldn't start with "where's the map?"

Every asset mapped, tracked, and tied to maintenance history. Lifecycle planning based on real data.
Difference

Why Bynry

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

Utility people first

75+ years of combined utility experience. Our advisors include a former Iowa Utility Commissioner and Industry experts.

Utilities only. Nothing else

Every engineer, every workflow, every dollar — for water, electric, and gas utilities. You're not a product line. You're the mission.
iPhone mockup

Cloud-Native, Vendor Hosted

Purpose-built on innovation - Technology is our biggest differentiator. Affordability Meets Efficiency

Region specific Partner Network

Implementation and support through certified local partners who know your region, regulations, and operations.
Stats

Results Utilities Are Achieving With SMART360

See the measurable impact SMART360 is delivering for utilities like yours.
$700K
3 year savings
$1.2M
Return on investment annually
Island Water Authority Reduces Costs by 47%
Electric Distribution Company Recovers $3.2M in Unbilled Revenue
Gas Distribution Company Achieves 68% Call Volume Reduction

Stories From Utilities Like Yours

Discover how utilities are achieving new levels of efficiency and customer satisfaction with SMART360.

Learn More →

Stories From Utilities Like Yours

Discover how utilities are achieving new levels of efficiency and customer satisfaction with SMART360.

Learn More →

Water Utility

92%

Errors eliminated

35%

Calls reduced

$1.2M

Annual savings

Island Water Authority Reduces Costs by 47%

Read Full Case Study ->

Electric Utility

$3.2M

Revenue recovered

70%

Reporting time saved

99%

Billing accuracy

Electric Distribution Company Recovers $3.2M in Revenue

Read Full Case Study ->

Multi-service Utility

68%

Call volume reduced

41%

Maintenance costs cut

$2.4M

Annual savings

Gas Utility Achieves 68% Call Volume Reduction

Read Full Case Study ->

Simplify Your Operations. Reduce Costs.
Improve Customer Satisfaction.

Schedule a 30-minute demo tailored to your utility's needs!

Book a Demo Today

Hear Directly From Our Customers

Hear from some of our amazing customers who trust SMART360.
We were really impressed with how the Bynry team took the time to understand what we needed… They didn't just offer a product, they offered a solution.
Reshimna William
Reshimna William
Project Manager at Isle Utilities
SMART360 has really changed the way we manage customer information, billing, and service requests - it's fast, easy to use, and gives us real-time visibility.
John Mauli
John Mauli
IT leader at Island Water Authority
What impressed me the most was how grounded the Bynry team is. They really understand utilities and aren't just selling software - they're solving problems.
Doug Rosenberg
Doug Rosenberg
Business Advisor with Deep Utility Experience
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