Utility Management Platform for SMB Utilities

Utility-focused. Industry-recognized. Investor-backed.

Pain Points

What's Actually Slowing Down Your Utility

Purpose-built modules designed for water, electric, and gas utilities of all sizes

ONE Platform. ZERO GUESSWORK.

Five systems. One question. That's the problem.

One customer question takes four platforms. SMART360 gives your team one screen with the full picture — accounts, usage, billing, service history.

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DISPATCH TO DONE. NO PAPER.

Your crews shouldn't drive back to file a report.

Mobile work orders let your crews complete jobs, capture photos, close tickets — all from the truck. Updates hit the office in real time.

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Revenue leaking and nobody tracking it

Small leaks add up. $40K–$90K a year for most utilities.

Unbilled usage. Missed reads. Aging receivables that nobody tracks. SMART360 flags anomalies before the billing run starts.

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FEWER CALLS. HAPPIER CUSTOMERS.

"What's my balance?" shouldn't need a phone call.

A self-service portal lets customers view bills, pay online, submit service requests, and track complaints — without calling your office.

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REPORTS IN MINUTES. NOT DAYS.

Your next PSC audit shouldn't be a fire drill.

SMART360 generates pre-built reports for PSC, EPA, and state regulators from live data. One click.

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KNOW WHAT YOU HAVE. KNOW WHERE IT IS.

Asset management shouldn't start with "where's the map?"

Every asset mapped, tracked, and tied to maintenance history. Lifecycle planning based on real data.

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Difference

Why Bynry

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

Utility people first

75+ years of combined utility experience. Our advisors include a former Iowa Utility Commissioner and Industry experts.

Utilities only. Nothing else

Every engineer, every workflow, every dollar — for water, electric, and gas utilities. You're not a product line. You're the mission.

Cloud-Native, Vendor Hosted

Purpose-built on innovation - Technology is our biggest differentiator. Affordability Meets Efficiency

Region specific Partner Network

Implementation and support through certified local partners who know your region, regulations, and operations.

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Stats

Results Utilities Are Achieving With SMART360

See the measurable impact SMART360 is delivering for utilities like yours.

$700K

3 year savings

$1.2M

Return on investment annually

Stories From Utilities Like Yours

Discover how utilities are achieving new levels of efficiency and customer satisfaction with SMART360.

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Water Utility

92%

Errors eliminated

35%

Calls reduced

$1.2M

Annual savings

Island Water Authority Reduces Costs by 47%

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Electric Utility

$3.2M

Revenue recovered

70%

Reporting time saved

99%

Billing accuracy

Electric Distribution Company Recovers $3.2M in Revenue

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Multi-service Utility

68%

Call volume reduced

41%

Maintenance costs cut

$2.4M

Annual savings

Gas Utility Achieves 68% Call Volume Reduction

Read Full Case Study ->

Questions We Hear Every Week

What makes SMART360 different from other utility management software?

Unlike fragmented legacy systems, SMART360 offers a unified, cloud-native platform. We provide a 360-degree view of operations and consumer data in one place, prioritizing user experience and real-time automation over manual workarounds.

How does utility billing software work in SMART360?

It automates the meter-to-cash cycle in three steps:
‍Sync: Pulls data from AMI/AMR systems instantly.
‍Validate: AI flags usage anomalies before bills are sent.
‍Bill: Generates and sends invoices via email, SMS, or paper with integrated payment links.

What results have utilities achieved using SMART360?

Utilities using SMART360 typically see a 30% drop in billing errors and a 25% increase in digital payment adoption. Most clients report significantly lower Days Sales Outstanding (DSO) and improved customer satisfaction scores.

Which types of utilities is SMART360 designed for?

Our platform is built for multi-commodity providers, including Municipalities (Water, Gas, Waste), Electric Cooperatives, Investor-Owned Utilities (IOUs)and sub-metering companies

How long does it take to implement SMART360?

A standard implementation typically takes 12 to 24 weeks. We use a phased migration approach to ensure your data is moved securely without interrupting your current billing cycles.

Can SMART360 replace our existing utility billing system?

Yes. SMART360 is a full-scale Customer Information System (CIS). We specialize in migrating historical data from outdated on-premise systems to our modern cloud environment with zero data loss.

Is SMART360 compliant with utility regulatory reporting requirements?

Absolutely. We are SOC 2 Type II compliant and include automated reporting tools designed to meet Public Utility Commission (PUC) and federal regulatory requirements.

AI-ENABLED UTILITY MANAGEMENT Platform

Utility-focused. Industry-recognized. Investor-backed.

What's Actually Slowing Down Your Utility

Five systems. One question. That's the problem.

Your crews shouldn't drive back to file a report.

Small leaks add up. $40K–$90K a year for most utilities.

"What's my balance?" shouldn't need a phone call.

Your next PSC audit shouldn't be a fire drill.

Asset management shouldn't start with "where's the map?"