MNGL Partnered with Bynry to Improve Billing Efficiencies By Embracing Innovative Technology

Maharashtra Natural Gas Ltd. (MNGL) partnered with Byrny to install smart photo meter reading solution with GPS tagging and a mobile interface to improve billing and reduce inaccuracies. The solution got such results and feedback from stake holders that it was proposed to rolled out in other GA's.

Summary

  • Poor Quality Data from Meter Readings
  • Billing not in Actuals
  • Irregular Billing Cycles
  • Lack of Transparency
  • Consumer Dissatisfaction
  • Real-time Dashboard
  • SMS to Consumers to intimate the Door lock
  • Consumer Self Reading Upload
  • Automated Daily Reports
  • GPS Tracking and Route Sequencing
  • Consumer History Data on a click
Scope

Digitization of Services, a mobile platform for meter reading, business process mapping, SMS alerts, route sequencing and real-time dashboard.

CONSUMER BASE

30,000

CONSUMER DEMOGRAPHICS

Domestic PNG

LOCATION

Pune, Maharashtra

Bynry’s Photo meter reading has been a part of our organization for a few years now. The solution has undoubtedly transformed the way we do business. Ever since we installed Bynry’s solution, it really saves me time and effort as it helped us achieve 100% accuracy in meter reading and billing. Yes, it also reduced the consumer complaint by 60%. If you are looking for a solution to ensure smooth operations, SMART360 has got you covered.
MNGL

CFO Pune

Challenges and Solutions

Though the customer base was growing, Water cooperation was not seeing the profits they wanted.

Improvement in Efficiency
and Accuracy

Though the customer base was growing, Water cooperation
was not seeing the profits they wanted.

70 %

PRODUCTIVITY IMPROVEMENT

15 %

REDUCED DOOR LOCK CASES

60 %

DATA QUALITY IMPROVEMENT

40 %

ACCURACY INCREASE

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