Streamline Your Onboarding with Bynry!

Our lightning-fast onboarding services ensure a smooth transition to a new system!

Overcoming Hurdles: Challenges Faced by Utilities in Onboarding Process

Onboarding is a headache for utilities due to the complexity involved, with many stakeholders involved and extensive user training required.
Incomplete, inaccurate, or inconsistent data during migration impacts the new system's efficiency and effectiveness, posing data quality issues.
New systems require users to adopt new workflows, which creates anxiety, lack of engagement, resistance to change.
Onboarding can hit technical roadblocks with compatibility issues, integration errors, or connectivity issues causing delays and resulting in frustration.
Navigating compliance requirements in the utility industry is challenging with data protection, privacy regulations, and industry-specific requirements to meet.

Seamless Onboarding: Bynry's Tailored Solutions for Easy Transition to New Systems

Bynry's comprehensive onboarding program includes a customized product configuration plan, user adoption strategies, and data migration to streamline the process of transitioning to a new system.
SMART360 by Bynry, a reliable solution for your customer challenges

Empower Your Utility with Bynry's Comprehensive Training Programs

Our expert trainers can guide you through every step of the process to ensure that everyone in your utility knows how to use the new system effectively. We ensure that everyone in the organization is comfortable and confident with the new system.

Effortlessly Migrate Your Data

Migrating data from old systems can be a daunting task, but don't worry, we've got you covered! Our experts will migrate all necessary data to the new system, ensuring that everything is properly transferred and organized.

In-App Walkthroughs, and Personalized Prompts

Revolutionize customer Onboarding with Lightning Experience, In-App Walkthroughs, and Personalized Prompts. Assist customers by using better intel and less manual work.

Experience Unmatched Support and Maintenance Services

At Bynry, we understand that software is not a one-time investment. That's why we provide ongoing support and maintenance services to ensure that the new system continues to function properly and meet the evolving needs of your utility. With Bynry, you can rest assured that you're in good hands.

Customize Your Product Configuration & Integrations

Customizing the onboarding process to meet the specific needs of the utility! This includes configuring the new system to accommodate the unique requirements of the utility, such as existing infrastructure compatibility and integration.





Ready to see how the SMART360 platform can benefit your utility?

Don't miss out on this opportunity to try our product! Our team is here to help you get started and answer any questions you may have.

Leadership who is committed to the utility industry

Nilesh Gudhe
Product and Technology evangelist
Gary Wiest
Utility Advisor
Anthony Dusovic
Water Utility plant expert

What do utility experts have to say?

Utilities are facing the challenge of increasing rates for their customers while also ensuring that those rates are affordable. Data analytics can help utilities better understand the demographics of the community and make informed decisions about rate structures that take into account the ability of customers to pay.
Smart meters allow utilities to better serve their customers by reducing contact and increasing efficiency in water use, while also troubleshooting problems and establishing new service connections.
Utilities stand to benefit the most from using tools like ours to quickly assess options and create plans for treatment works under a range of potential future scenarios that may be difficult to predict or plan for.
A leading gas utility boosts customer satisfaction with Bynry's SMART360 platform.
Issuing bills on time was one of the major headaches utility faced before SMART360. It used to take around 60 days to create and distribute bills. After implementing our Smart Billing Module by SMART360 Platform, billing including meter- data reading and bill distribution cycle got streamlined and got down upto 20 days. Utility saved a lot of time and cost by implementing Bynry’s SMART360 platform.
10 program Grants you can avail for technology upgrade
Utilities in the US face a technology upgrade challenge that requires a significant investment of time and resources. Fortunately, there are a variety of program grants available to support these upgrades. From energy-efficient building retrofits to the deployment of advanced smart grid technologies, these grants can help utilities stay competitive, efficient, and relevant. By taking advantage of these programs, utilities can embrace the benefits of new technologies, reduce their environmental impact, and improve the quality of service they provide to their customers.
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How do I start the trial or sign up for the product?
The utility may use the sign-up request form, chat, or email, all on the Bynry website, to start a trial. Our Customer Success Team will help you get started within 7 business days of receipt of your request.
What is the length of a trial?
Product trials are for a period of 60 days and start when the utilities sign the trial subscription. The Utility Admin will be provided with a login ID to setup single sign-on and two-step authentication after beginning the product evaluation.
What happens when the trial ends?
At the end of the trial period, the utility may sign a contract for a period of 1 month, 3 months, 6 months, 12 months, 24 months, or 36 months. In addition, the customer can decide not to subscribe to the product, request changes to the product, or extend the trial duration by paying additional fees.
How do I extend my trial?
The trial of the product will last for a period of 60 days. The utility may request an extension by providing 15 days' notice before the expiration date of the trial period and paying additional fees.

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