As the world adapts to the multiple ramifications brought on by Covid, Utilities are grappling with their own challenges owing to aging digital infrastructure. Implementing smart technologies can help companies be a lot more proactive in terms of meeting consumer needs and serving them better.

Pressure sensors could help companies detect pressure spikes, blockages and leakages, so that malfunctions can be avoided. Relevant alarms can be sent to alert the teams to take quick actions whenever there is a deviation from the standard processes.

A cloud-based system with rich data will also send real-time reports around quality, usage, consumption etc. These can also be compared to the previous figures to determine the actual performance while providing tips to take actions if required. Advanced search features help sift through reports to fetch relevant insights. So, you can get a complete picture of your operations.

A digitally transformed infrastructure has myriad other benefits. To help remote workers, monitoring can be made advanced, automated and remote through custom dashboards. Businesses can also be transformed by enabling workers to access the data through their mobile devices, tablets, smart phones etc., anytime and anywhere. Business decisions can be more informed, customer resolutions can be quicker and teams can collaborate better when analytics and data come together to power operations. Advanced metering infrastructures with consolidated data help share consumption data details between a company and the consumer.

This which enables companies to monitor distribution networks in a robust manner while the staff can service customers better owing to real-time, single view of data. The results? Efficient employees and happier customers.

So, it really is the right time to upgrade to cloud and transform your digital infrastructure.

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