Your cost is based on active meters. More meters means a lower per-meter rate.
Set up, configuration, onboarding, and go-live support based on your rollout needs.
Additional services like historical data migration, extra integrations, messaging, premium support, and more.
Compare by utility size and support level.
SMART Billing
$29 /month
Core billing and customer management for utilities serving up to 10,000 meters.
SMART Workforce
$199 /month
Everything in SMART Billing plus field work execution and service order visibility for utilities serving up to 30,000 meters.
SMART Utility
$79 /month
Complete platform connecting billing, field, assets, and analytics for utilities serving 30,000+ meters.
Annual billing provides additional 17% savings. Contact us for custom enterprise pricing for larger utilities.
Contact Us!Extend SMART360 with optional packages. Add-ons can be meter-based, usage-based, or one-time services depending on what you choose.
Self-Service Add-ons
$29 /month
Professional Add-ons
$199 /month
Training Add-ons
$199 /month
Usage Add-ons
$199 /month
AI Add-ons
$199 /month
AI Add-ons
$199 /month
One-time fee (based on your specific implementation requirements). Implementation cost is determined by:
Total meter count and system scale determine system scale and configuration complexity
Standard rollout (24 weeks) or accelerated (20 weeks)
Number of staff requiring role-based training (admin, operations)
Number of third-party system to integrate (ERP, payment gateways, etc.)
See how SMART360 stacks up against the competition.
Purpose-built for Utilities
Modern User Interface
Cloud-Based Solution
Mobile Capabilities
Regulatory Compliance Tools
Implementation Time
20-24 weeks
9-12 Months
12-18 Months
Integration Capabilities
AI & Predictive Analytics
Consumer Information System
Basic profiles
Basic + Advanced
Basic + Advanced + Enterprise
Meter Data Management
Standard (2 years)
Advanced (5 years)
Enterprise (Unlimited)
Billing Engine
Basic automation
Basic automation
Advanced + AI optimization
Payment Processing
Basic gateways
Basic gateways
Enterprise gateways + ACH
Consumer Web Portal
Basic portal
Advanced portal
White-label portal
Consumer Mobile App
Basic app
Enhanced app
White-label app
Usage Analytics
12 months history
Hourly/daily analytics
AI-powered insights
Service Order Management
-
Advanced system
Enterprise + AI routing
Field Force Mobile App
-
Standard app
Advanced + AR features
Asset Management
-
Basic tracking
AI-powered predictive
GIS Integration
-
Basic mapping
Advanced Esri integration
Communication Hub
Email delivery
Multi-channel basic
Omnichannel + IVR
Automated Notifications
Basic reminders
Advanced triggers
AI-powered proactive
Outage Communications
-
Basic notifications
Advanced + Social media
Standard Reporting
Basic reports
Operational KPIs
Executive dashboards
Custom Report Builder
-
-
Advanced builder
Predictive Analytics
-
-
Full AI suite
Revenue Analytics
Basic tracking
Advanced tracking
AI optimization
Payment Processors
Basic (Stripe, PayPal)
Basic (Stripe, PayPal)
Enterprise gateways
ERP Integration
QuickBooks
QuickBooks + advanced
SAP, Oracle, Dynamics
Custom API Access
-
Limited access
Full API suite
OEM Equipment Integration
-
-
Full integration
GIS Integration
-
Basic GIS
Advanced Esri + ArcGIS
General Integration Suite
Email only
Slack + Calendar
Full suite + Teams
Asset IoT Integration
-
Basic IoT sensors
Advanced IoT + Edge computing
Multi-Utility Support
-
-
Unlimited utilities
Multi-Tenant Architecture
-
-
Full multi-tenancy
White-Label Solutions
-
-
Complete branding
Custom Development
-
Limited
Full access
Data Encryption
Standard encryption
Advanced encryption
Enterprise-grade
Access Control
Basic roles
Advanced RBAC
SSO + Multi-factor
Compliance Tools
Basic compliance
Standard compliance
GDPR/CCPA + Audit
Technical Support
Email (business hours)
Phone + Email
24/7 Premium support
Response Time SLA
24 hours
8 hours priority
2 hours critical
Account Management
-
-
Dedicated CSM
Professional Services
Basic training
Enhanced training
Full service suite
Based on industry averages for a mid-sized utility with 25,000 connections, the 3-year total cost of ownership for SMART360 is 66% lower than traditional systems when accounting for all direct and indirect costs.
Request TCO Analysis!