SMART360 Pricing

Built around your utility.
Priced around your scale.
Every quote is custom-scoped against your meter count, integrations, and rollout window and you see every line item before you sign.
• Used by water, electric, and gas utilities serving 3,000 to 100,000 meters •
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Less Billing Errors

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Less Ops Investment

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Built-in Integrations

plus integration icon
THE HIDDEN COSTS OF UTILITY SOFTWARE

Most Pricing Punishes Growth.
Ours Rewards It.

Real 3-year cost of ownership for a 25,000-connection utility, including subscription, implementation, change requests, version upgrades, and integration uplifts that don't show on the first quote.
3-YEAR TCO BREAKDOWN
Subscription
Implementation
Change requests
Version upgrades
Integration uplifts
SMART360 carries no change-request, upgrade, or integration-uplift line items. That absence is the entire point.
$3M
$2.25M
$1.5M
$750K
$0
$2.8M
$2.3M
$1.9M
$1.4M
$1.2M
Up to 66% less
Oracle CC&B
Harris / Cayenta
Tyler Munis
Cogsdale
NISC iVUE
SMART360 by Bynry
YOUR 3-YEAR SAVINGS WITH SMART360
$300K–$1.9M
Compared to a like-for-like replacement on Oracle, Harris, Tyler, Cogsdale, or NISC.
YOUR NUMBER IS IN THERE

That $300K–$1.9M is for a 25,000-connection utility.
What's YOUR number?

Five questions. 90 seconds. Your fully scoped quote in your inbox.

Calculate my savings
YOUR 3-YEAR SAVINGS
$ ? , ? ? ?
Calculated from your meter count, current system, and integrations.
Meter count awaiting input
Current system awaiting input
Integrations needed awaiting input

How SMART360 Pricing Works

Annual subscription

Your cost is based on active meters. More meters means a lower per-meter rate.

Implementation cost

Set up, configuration, onboarding, and go-live support based on your rollout needs.

Optional add-ons

Additional services like historical data migration, extra integrations, messaging, premium support, and more.
UTILITY PRICING PLANS

Choose a Plan That Matches Your Needs

Compare by utility size and support level.

SMART Billing

Core billing and customer management for utilities serving up to 10,000 meters.
Basic customer profiles & billing
Standard AMI/AMR data collection
Email support (business hours)
2 years data storage
See if it fits

SMART Utility

Complete platform connecting billing, field, assets, and analytics for utilities serving 30,000+ meters.
Multi-utility platform support
AI-powered predictive analytics
24/7 premium support
Unlimited data storage
See if it fits

SMART Billing

Core billing and customer management for utilities serving up to 10,000 meters.
Basic customer profiles & billing
Standard AMI/AMR data collection
Email support (business hours)
2 years data storage
Get started

SMART Utility

Complete platform connecting billing, field, assets, and analytics for utilities serving 30,000+ meters.
Multi-utility platform support
AI-powered predictive analytics
24/7 premium support
Unlimited data storage
Get started

Implementation Cost

One-time fee (based on your specific implementation requirements). Implementation cost is determined by:

Number of Meters

Total meter count and system scale determine system scale and configuration complexity

Implementation Duration

Standard rollout (24 weeks) or accelerated (20 weeks)

Business Users to Train

Number of staff requiring role-based training (admin, operations)

Integrations Required

Number of third-party system to integrate (ERP, payment gateways, etc.)
Dashboard mockup
Add-ons

Optional Add-Ons & Services

self-service

Self-Service Add-ons

  • Advanced Customer Portal
  • Mobile Self-Service App
  • Automated Customer Care
professional add-ons

Professional Add-ons

  • Custom Reports & Analytics
  • Data Migration Services
  • Strategic Consulting
training add-ons

Training Add-ons

  • On-site Training Programs
  • Premium SLA Support
  • Remote Training
Usage add-ons

Usage Add-ons

  • Communication Services
  • API Usage & Integrations
  • Storage & Processing

Compare Pricing Plans To Find The Best

CUSTOMIZED QUOTE

Tell Us Your Scope

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Simplify Your Operations.
Reduce Costs.
Improve Customer Satisfaction.
Book a demo today
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Questions We Hear Every Week

What makes SMART360 different from other utility management software?

Unlike fragmented legacy systems, SMART360 offers a unified, cloud-native platform. We provide a 360-degree view of operations and consumer data in one place, prioritizing user experience and real-time automation over manual workarounds.

Will my price go up when my utility grows?

Subscription scales with your active meter count. The per-meter rate stays the same; only the count changes. No "tier upgrade" surprise invoices.

What results have utilities achieved using SMART360?

Utilities using SMART360 typically see a 30% drop in billing errors and a 25% increase in digital payment adoption. Most clients report significantly lower Days Sales Outstanding (DSO) and improved customer satisfaction scores.

Which types of utilities is SMART360 designed for?

Our platform is built for multi-commodity providers, including Municipalities (Water, Gas, Waste), Electric Cooperatives, Investor-Owned Utilities (IOUs)and sub-metering companies

How long does it take to implement SMART360?

A standard implementation typically takes 12 to 24 weeks. We use a phased migration approach to ensure your data is moved securely without interrupting your current billing cycles.

Can SMART360 replace our existing utility billing system?

Yes. SMART360 is a full-scale Customer Information System (CIS). We specialize in migrating historical data from outdated on-premise systems to our modern cloud environment with zero data loss.

Is SMART360 compliant with utility regulatory reporting requirements?

Absolutely. We are SOC 2 Type II compliant and include automated reporting tools designed to meet Public Utility Commission (PUC) and federal regulatory requirements.