How SMART360 Pricing Works

Annual subscription

Your cost is based on active meters. More meters means a lower per-meter rate.

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Implementation cost

Set up, configuration, onboarding, and go-live support based on your rollout needs.

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Optional add-ons

Additional services like historical data migration, extra integrations, messaging, premium support, and more.

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Pricing

Choose a Plan That Matches Your Needs

Compare by utility size and support level.

SMART Billing

Core billing and customer management for utilities serving up to 10,000 meters.

Basic customer profiles & billing

Standard AMI/AMR data collection

Email support (business hours)

2 years data storage

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SMART Workforce

Everything in SMART Billing plus field work execution and service order visibility for utilities serving up to 30,000 meters.

Service order management

Field force mobile app

Phone and email support

5 years data storage

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SMART Utility

Complete platform connecting billing, field, assets, and analytics for utilities serving 30,000+ meters.

Multi-utility platform support

AI-powered predictive analytics

24/7 premium support

Unlimited data storage

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SMART Billing

Core billing and customer management for utilities serving up to 10,000 meters.

Basic customer profiles & billing

Standard AMI/AMR data collection

Email support (business hours)

2 years data storage

Get started

SMART Workforce

Everything in SMART Billing plus field work execution and service order visibility for utilities serving up to 30,000 meters.

Service order management

Field force mobile app

Phone and email support

5 years data storage

Get started

SMART Utility

Complete platform connecting billing, field, assets, and analytics for utilities serving 30,000+ meters.

Multi-utility platform support

AI-powered predictive analytics

24/7 premium support

Unlimited data storage

Get started

Save 17% With Annual Billing!

Annual billing provides additional 17% savings. Contact us for custom enterprise pricing for larger utilities.

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Add-ons

Optional Add-Ons & Services

Self-Service Add-ons

Advanced Customer Portal
Mobile Self-Service App
Automated Customer Care

Professional Add-ons

Custom Reports & Analytics
Data Migration Services
Strategic Consulting

Training Add-ons

On-site Training Programs
Premium SLA Support
Remote Training

Usage Add-ons

Communication Services
API Usage & Integrations
Storage & Processing

Implementation Cost

One-time fee (based on your specific implementation requirements). Implementation cost is determined by:

Number of Meters

Total meter count and system scale determine system scale and configuration complexity

Implementation Duration

Standard rollout (24 weeks) or accelerated (20 weeks)

Business Users to Train

Number of staff requiring role-based training (admin, operations)

‍Integrations Required

Number of third-party system to integrate (ERP, payment gateways, etc.)

How SMART360 Compares

See how SMART360 stacks up against the competition.

FEATURES

SMART360

LEGACY SYSTEMS

GENERIC ERP Solution

Purpose-built for Utilities

Modern User Interface

Cloud-Based Solution

Mobile Capabilities

Regulatory Compliance Tools

Implementation Time

20-24 weeks

9-12 Months

12-18 Months

Integration Capabilities

AI & Predictive Analytics

Compare Pricing Plans To Find The Best

3-Year TCO Comparison

Based on industry averages for a mid-sized utility with 25,000 connections, the 3-year total cost of ownership for SMART360 is 66% lower than traditional systems when accounting for all direct and indirect costs.

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