AI in Utilities for Intelligent, Data-Driven Decisions

AI automates tasks, helps find patterns and forecast trends, and generates customized reports for analysis and risk management.

Optimize and automate business operations with SMART360

SMART360 helps businesses optimize and automate operations, identify process inefficiencies, and make data-driven decisions. It can help in reducing costs, and better serve customers.
Lack of a system or clear processes for tracking and measuring the status of day-to-day operational tasks.
Lack of operational efficiency leads to higher expenses for utilities, resulting in higher service costs for consumers.
Unorganized activities result in repetitive jobs which consume unnecessary time and affect day-to-day operations.
Repetitive tasks consume precious time leading to delays in service/delivery.
Time-consuming tasks and delayed turn-around due to lack of automation.

With SMART360, Obtain advanced Utility Analytics, Improve operations, Automate tasks more efficiently

Data and automation can improve business efficiency by streamlining tasks and aiding informed decision-making. This helps optimize resources, reduce costs, and improve customer service.

Customer & service requests

Analyze data from CIS by category, subcategory, billed vs unbilled status, and new service connection status to derive customer insights. We can aggregate historic data by location, demography, and consumption to understand business growth


Gain insights by spotting gaps in metering operations by analyzing aggregated data showcasing reading activities such as status, schedule, consumption conditions, and consumption categories.

Billing & collection

Filter the billing and collection data by actual vs. non-actual status, amount categories, outstanding categories, the last three months of unpaid invoices, and printing and distribution status.


Gain insights by analyzing data from the CMMS and filtering it by field activity, job schedule, worker activity, field worker performance, and accidents.


Analyze data from CMMS by asset O&M schedule, asset performance, and asset inventory to gain insights.

Ready to see how the SMART360 platform can benefit your utility?

Don't miss out on this opportunity to try our product! Our team is here to help you get started and answer any questions you may have.
A leading gas utility boosts customer satisfaction with Bynry's SMART360 platform.
Issuing bills on time was one of the major headaches utility faced before SMART360. It used to take around 60 days to create and distribute bills. After implementing our Smart Billing Module by SMART360 Platform, billing including meter-data reading and bill distribution cycle got streamlined and got down upto 20 days. Utility saved a lot of time and cost by implementing Bynry’s SMART360 platform.

What do utility experts have to say?

Utilities are facing the challenge of increasing rates for their customers while also ensuring that those rates are affordable. Data analytics can help utilities better understand the demographics of the community and make informed decisions about rate structures that take into account the ability of customers to pay.
Smart meters allow utilities to better serve their customers by reducing contact and increasing efficiency in water use, while also troubleshooting problems and establishing new service connections.
Utilities stand to benefit the most from using tools like ours to quickly assess options and create plans for treatment works under a range of potential future scenarios that may be difficult to predict or plan for.

Let’s talk

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