Utility Workforce Management

Faster Work Order Execution. Remote Workforce Management. Efficient Field Operations

Smart360 includes a fully-integrated workforce software and work-order management system to enable
field crew with mobile assignment, reporting and mapping capabilities.

Manage Mobile Workforce Performance with support of Bynry's Secure Utility Cloud Smart360 Solution

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Standardize Workforce, and Automate Workflow

Create templates with Smart360 utility workforce management system to standardize work orders, and incorporate more extensive information to support and guide field crews, capture work completed, and submit and archive reports.

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Boost Efficiency with Route Optimization & Auto-Dispatch

Smart360 workforce software allows you to generate optimized routes and automate task allocation using built-in artificial intelligence.

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Automatically Pick the Right Crew for the Job

Smart360's rules-matching algorithm for utility workforce management analyses the resource requirements in real-time and helps you allocate each work order based on the qualifications, skills, or tools of each field crew.

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Manage Training & Safety of Your Workforce Through Micro Learning Knowledge Guides

Build your own Knowledge Center to help your workforce with training videos and safety guidance through our workforce software.

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Live Dashboards, Simultaneously Visible to Field Crews and HQ Management Help Track Real-Time Work Order Progress

Utility workforce software Smart360, will help you understand the progress of field work, and identify bottlenecks, in real-time, in order to take appropriate action, including digital redeployment midday.

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Let Customers See Your Response with Seamless Real-Time Communication

Our Smart360 workforce software allows you to configure and automate timely notification, and maintain transparent communication with customers about appointments and all relevant field activities, and includes mapped display of responding crew on-route, so customers know you haven't forgotten them, and can plan around your response.

Why Do Industry Leaders Stand By our platform?
Our characteristics that make a difference
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Comprehensive Customer Support

The reliability of an organization is determined not just by the utility workforce management solutions it offers but also by post sales support. We take pride in the comprehensive support provided to our customers anytime, all the time.

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Powered by AI & Analytics

Access to real time information provided by our workforce software is pivotal to successful business operations. Our solutions are designed to offer you not just real time information but also real time insights using Artificial intelligence and analytics.

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Easy to integrate

We at Bynry offer microservices and Rest API based utility workforce management solutions that help you stay one step ahead of the game by providing easy mechanisms to integrate with upstream and downstream systems.

Know Us Better Through Our Clients

A Smart Solution That Ensures Seamless Operations
Work order templates
Work order templates
Allocation Rules
Allocation Rules
Route optimization
Route optimization
Map Integration
Map Integration
Territory
Territory
Material
Material
Skills & Leaves
Skills & Leaves
Training Videos
Training Videos
Maintenance Work orders
Maintenance Work orders
Breakdown Work orders
Breakdown Work orders
Service Work orders
Service Work orders
Customer Notifications
Customer Notifications
Dashboard
Dashboard
Reports
Reports
GIS Mapping
GIS Mapping
Mobile App
Mobile App

Security and Compliance

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Explore How Workforce Automation Support Will Increase Production of Your Utility.

Every part of your Customer Support, Inventory, Billing, Workforce, and Asset Management software will become a seamless and efficient experience when you adopt Bynry's Smart360 workforce software, a scalable and secure platform backed by a dedicated support team.

  • Pay-per-meter
  • All-in-one platform
  • Free onboarding