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Many utilities are embracing the shift towards cloud-based systems to streamline operations, improve efficiency, and cut costs.

Utility billing systems are critical in ensuring accurate billing, facilitating meter reading, data collection, and billing cycles, and paving the way for a seamless customer experience.

Choosing the right vendor for your water utility system is critical to ensure a reliable and uninterrupted supply of clean water. Consider your water supply needs, research potential vendors, evaluate their capabilities, check their references, and analyze their pricing model before making a final decision. Additionally, consider their customer service, reputation, security practices, and local presence.

Migrating to a new water utility system may seem daunting, but it can be made effortless with careful evaluation and the right solution provider. Choosing a reliable provider who can offer tailored solutions and a team of experienced professionals is crucial to ensuring a smooth transition. ‍

Modern solutions offer several benefits that can help Utility professionals address pain points such as long implementation timelines, legacy systems, billing errors, security concerns, and more. By upgrading to cloud-based solutions, Utility professionals can improve their digital infrastructure, reduce IT footprint, and automate processes to improve efficiency.

US water utilities have several options available to obtain the necessary funds for infrastructure development and maintenance. Water utilities must be prepared to invest the time and effort required to successfully obtain these grants and loans.

Utility companies need to implement customer information systems (CIS) to improve communication and engagement with their customers. Here are some ways a CIS can improve communication and engagement with customers in the utility industry.

The water utility industry provides an essential service to the public by managing and distributing clean and safe drinking water. To remain competitive, water utility companies need to keep up-to-date with the latest industry trends and technologies.

The TCO of an IT infrastructure includes the cost of hardware, software, maintenance, upgrades, and support. The utility industry has traditionally relied on on-premises IT infrastructure to manage its operations.

Modernize outdated water management systems for enhanced efficiency and safety, while adhering to industry best practices.

08 must-attend conferences for water utility industry professionals to stay up-to-date with new technologies and processes.

Enable companies to monitor distribution networks in a robust manner while the staff can service customers better owing to real-time, single view of data. The results? Efficient employees and happier customers.

Should you develop the utility billing software product inhouse or go for a cloud-based product? We weigh in the options for you here by looking at major considerations.

Increasing demand, regulatory compliance, sustainability goals. There is a lot that is already expected from Water Utility companies. But the most pressing demand (and one which can give companies a clear advantage) is the need to provide a better customer experience

No wonder utility companies are busy looking for ways to improve billing and provide a better experience to their customers. Part of the process of improving the experience also means the ability to leverage technology to be able to make the day-to-day transactions easy, pleasant, and worthwhile.

Gone are the days when the water utility officials would come to your home to record your bills, which could be erroneous, delayed or even inflated at times.

There are regulatory barriers which are also necessary to be implemented to ensure security of customers’ personally identifiable information, data and transactions. Employees’ data needs to be secured too. That’s a lot to take care of, but we are here to help.

A simple water utility system consists of multiple important components – meters, generators, pumps, telemetry monitoring, water mains and multiple valves. Some are under ground and clearly visible, while some are over the ground, invisible and unfortunately, sometimes forgotten.

Almost 55-60% of the lifecycle cost of a pumping station is attributed to energy. That’s a huge contribution. Then you have the problem of water leakages which can account for 25-30% of a utility company’s resource losses.

Artificial Intelligence (AI) has come a long way. I have been a staunch believer of the power of AI to help companies unearth efficiency opportunities. Utility industries especially can learn a lot from some of the best practices out there.

Earlier, companies were expected to budget for huge infrastructure overhaul and support teams to get things going. With cloud, all these strategies have undergone a sea change.

Digitization of the business got a sea change by converting the legacy systems into single integrated and well-connected platforms. Technologies like IoT (Internet of Things) facilitate realizing the business value globally enabling managed connectivity across all devices adding momentum and pace to the changes.

Customers from the water utility industry expect the best. With technology at everybody’s fingertips, the importance of access to insights and possible savings opportunities cannot be overlooked.

Many utilities are embracing the shift towards cloud-based systems to streamline operations, improve efficiency, and cut costs.

Utility billing systems are critical in ensuring accurate billing, facilitating meter reading, data collection, and billing cycles, and paving the way for a seamless customer experience.

Modern solutions offer several benefits that can help Utility professionals address pain points such as long implementation timelines, legacy systems, billing errors, security concerns, and more. By upgrading to cloud-based solutions, Utility professionals can improve their digital infrastructure, reduce IT footprint, and automate processes to improve efficiency.

To help you plan your conference schedule, we have compiled a list of 06 must-see conferences for electric utility industry professionals. From in-depth technical sessions to lively networking opportunities, each event offers unique features that make it a valuable experience.

Utility companies need to implement customer information systems (CIS) to improve communication and engagement with their customers. Here are some ways a CIS can improve communication and engagement with customers in the utility industry.

The TCO of an IT infrastructure includes the cost of hardware, software, maintenance, upgrades, and support. The utility industry has traditionally relied on on-premises IT infrastructure to manage its operations.

Enable companies to monitor distribution networks in a robust manner while the staff can service customers better owing to real-time, single view of data. The results? Efficient employees and happier customers.

Should you develop the utility billing software product inhouse or go for a cloud-based product? We weigh in the options for you here by looking at major considerations.

There are regulatory barriers which are also necessary to be implemented to ensure security of customers’ personally identifiable information, data and transactions. Employees’ data needs to be secured too. That’s a lot to take care of, but we are here to help.

A study by McKinsey suggests that IoT will make a worldwide economic impact of $11.1 trillion by the year 2025. Today, IoT sensors and IoT enabled devices are used in all phases of energy cycle right from generation, transmission, distribution to consumption.

A simple water utility system consists of multiple important components – meters, generators, pumps, telemetry monitoring, water mains and multiple valves. Some are under ground and clearly visible, while some are over the ground, invisible and unfortunately, sometimes forgotten.

Almost 55-60% of the lifecycle cost of a pumping station is attributed to energy. That’s a huge contribution. Then you have the problem of water leakages which can account for 25-30% of a utility company’s resource losses.

Artificial Intelligence (AI) has come a long way. I have been a staunch believer of the power of AI to help companies unearth efficiency opportunities. Utility industries especially can learn a lot from some of the best practices out there.

Earlier, companies were expected to budget for huge infrastructure overhaul and support teams to get things going. With cloud, all these strategies have undergone a sea change.

Many utilities are embracing the shift towards cloud-based systems to streamline operations, improve efficiency, and cut costs.

Utility billing systems are critical in ensuring accurate billing, facilitating meter reading, data collection, and billing cycles, and paving the way for a seamless customer experience.

Modern solutions offer several benefits that can help Utility professionals address pain points such as long implementation timelines, legacy systems, billing errors, security concerns, and more. By upgrading to cloud-based solutions, Utility professionals can improve their digital infrastructure, reduce IT footprint, and automate processes to improve efficiency.

Utility companies need to implement customer information systems (CIS) to improve communication and engagement with their customers. Here are some ways a CIS can improve communication and engagement with customers in the utility industry.

The TCO of an IT infrastructure includes the cost of hardware, software, maintenance, upgrades, and support. The utility industry has traditionally relied on on-premises IT infrastructure to manage its operations.

Enable companies to monitor distribution networks in a robust manner while the staff can service customers better owing to real-time, single view of data. The results? Efficient employees and happier customers.

Should you develop the utility billing software product inhouse or go for a cloud-based product? We weigh in the options for you here by looking at major considerations.

There are regulatory barriers which are also necessary to be implemented to ensure security of customers’ personally identifiable information, data and transactions. Employees’ data needs to be secured too. That’s a lot to take care of, but we are here to help.

A simple water utility system consists of multiple important components – meters, generators, pumps, telemetry monitoring, water mains and multiple valves. Some are under ground and clearly visible, while some are over the ground, invisible and unfortunately, sometimes forgotten.

Almost 55-60% of the lifecycle cost of a pumping station is attributed to energy. That’s a huge contribution. Then you have the problem of water leakages which can account for 25-30% of a utility company’s resource losses.

Artificial Intelligence (AI) has come a long way. I have been a staunch believer of the power of AI to help companies unearth efficiency opportunities. Utility industries especially can learn a lot from some of the best practices out there.

Earlier, companies were expected to budget for huge infrastructure overhaul and support teams to get things going. With cloud, all these strategies have undergone a sea change.