Yes. The demo is free and tailored to your utility, with no commitment. It's a working walkthrough, not a sales pitch.
A walkthrough of the workflows that matter to you: billing and meter-to-cash, the customer information system (CIS), meter data management, asset and work-order management, and the customer portal, using scenarios relevant to your utility type.
Whoever owns the decision and the daily work, usually a utility or general manager, a billing or office manager, and an IT or operations lead. The demo is most useful when the people who run billing and operations are in the room.
SMART360 is built for utilities serving roughly 3,000 to 100,000 connections, across water, electric, and gas, and for municipal, investor-owned, and cooperative ownership.
For a mid-sized utility, implementation typically runs 20 to 24 weeks, with managed data migration and staff training included rather than billed as extras.
SMART360 uses pay-per-meter pricing that scales with your connection count, not per-user seats. Adding billing staff, customer service reps, or field crews doesn't increase your cost.
Our team follows up to schedule a time and to learn about your current systems, so the walkthrough is tailored to your utility rather than generic.