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Questions About Switching from Cogsdale
How does SMART360 pricing compare to Cogsdale?
Per-meter pricing. No per-user fees. A utility with 25 users saves $21K-$39K/year on licensing alone. Every module included in one subscription.
Can we customize without AL developers?
Yes. No-code templates for billing rules, service flows, and forms. Your team manages configuration directly. No developer resources needed.
What about the Microsoft ecosystem?
SMART360 is platform-independent with open RESTful APIs. Integrates with any system. No vendor lock-in to Microsoft's upgrade cycle.
How long does implementation take?
20-24 weeks for full production go-live. Structured onboarding with phased rollout. No 12-month Microsoft migration projects.
What happens to our historical data?
Full migration - customer records, billing history, meter reads, service orders. We validate accuracy before go-live.
How long does implementation take?
Full production go-live in 20–24 weeks. Structured onboarding with phased rollout. Staff trained before switchover.
Is SMART360 secure and compliant?
SOC 2 certified. NIST 800-53 compliant. Hosted on AWS with 99.9% uptime SLA. Role-based access control, encryption at rest and in transit, and regular third-party security audits.
