UTILITY DATA MIGRATION: HOW TO SWITCH SAFELY

The Migration You Can Roll Back.

Reduce risky migration with SMART360's AI that maps your legacy columns, flags every bad record before load, and lets your admins approve or undo each step, so US water, electric, and gas utilities running 3,000 to 100,000 meters, and never risk a billing cycle.

CSV
consumers.csv
Legacy → SMART360
Validated · 7,052 rows ready to load
Records migrated · 24h
18,542
↑ 12.4% vs last run
AI column mapping
Consumer No → consumer_idIdentifier · exact match
99%
Meter ID → meter_serialIdentifier · high confidence
97%
Plan Code → tariff_planCategory · needs review
76%
Validated accuracy · this run
98.6%
↑ 0.4%

Backed by Stanford University. Recognized By Google. Partnered with Isle Utilities.

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Meters Live

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Validated Accuracy

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Built-in Integrations

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SOUNDS FAMILIAR?

Migration Doesn't Fail
Because Data Is Hard To Move.

Most utilities migrate in the dark. Weeks in Excel and Postman, records re-keyed by hand, and a big-bang cutover where the first sign of a mistake is a consumer calling about a wrong bill.

Phone App - Elements Webflow Library - BRIX Templates

You re-key what you can't map

Account numbers, meter IDs, and plan codes get typed in by hand. One transposed digit bills the wrong consumer.

Desktop App - Elements Webflow Library - BRIX Templates

You find errors after go-live, not before

Manual migrations skip validation, so a bad record surfaces on the first bill run, when it's expensive.

Multiple Users - Elements Webflow Library - BRIX Templates

You can't undo it

Once legacy is off and the new system is live, there's no button that puts it back.

Gear Icon - Elements Webflow Library - BRIX Templates

Your data isn't clean, and that's a blocker

Paper cards, a spreadsheet from someone who left in 2011, exports from three systems ago. It never is clean. The tool has to handle that reality.

How it works

You Drive It.
The AI Does The Grunt Work.

Upload It As-Is

Drop in a file and start. No pre-cleaning, no formatting, no digitizing first.

CSV upload, by drag-and-drop or browse

Migrate consumers, meters, readings, payments, service orders, or assets

Start from a pre-built template with the right headers and sample rows

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Feature Image

The AI Maps It, and Shows Its Work

SMART360 auto-matches your legacy columns to its data model, and scores every match.

Each field mapping carries a confidence score, nothing is assumed

Low-confidence matches are flagged for your review, high ones are ready

Override any mapping yourself before you move on

Fix Formats Without a Developer

The corrections that used to need scripts are now dropdowns your team runs.

Split, merge, add prefixes or suffixes, and trim in a click

Standardize dates, fix case, and find-and-replace across a column

Save the whole mapping as a template and reuse it on the next file

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Feature Image

Catch Errors Before They Load

Live validation surfaces every bad record while you can still fix it, not after go-live.

Missing fields, wrong formats, and duplicates flagged inline

Inline suggestions to fix each issue as you go

Preview source against transformed data, then approve

Migrate With an Undo Button

Load with full visibility, and roll it back if anything is off.

Watch progress in real time, with pause and retry

One-click rollback any time before you commit

Full audit log and a post-migration success and failure report

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BENEFITS

Every Safeguard,
In One Place.

See the AI's confidence

Every field mapping comes with a confidence score. You review the uncertain ones and skip the obvious ones, so nothing gets assumed on your behalf and no bad match slips through unseen.

Run both systems in parallel

Before cutover, SMART360 and your legacy system bill side by side. Records are compared and go-live is gated on 97 to 99% confirmed accuracy, so nothing switches over until the numbers actually match.

Roll back in one click

Load your data with full visibility, and undo it any time before you commit. If a run isn't right, you're one click from exactly where you started, with no exposure to your consumers.

Prove every change

Every mapping, transformation, and load is recorded and exportable. When an auditor or your board asks what moved and when, the answer is already documented, not reconstructed after the fact.
SMART360 vs. Blind migration

Comparison Table

Blind Migration SMART360
Re-keyed by hand in Excel and Postman AI maps columns with a confidence score on each
A developer writes a script per file Transform with dropdowns, no code
Errors found after go-live Live validation and inline fixes before load
Big-bang cutover you can't undo One-click rollback and a parallel run before commit
No record of what changed Full, exportable audit log

Integrations

Easily Integrate With The Systems You Already Run

SMART360 connects to the accounting, GIS, payment, and meter systems small utilities depend on, so field data has somewhere to go.

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sensusitron logostripe logoaclarian
See All Integration ->

Success Story

Water Utility

Island Water Authority Reduces Costs by 47%

92%
decrease in billing errors
35%
more service calls
$1.2M
savings annually

Size: 28,000 connections

28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.

Read Full Case Study

What Utility Leaders Are Saying

What others are saying about SMART360

We were really impressed with how the Bynry team took the time to understand what we needed… They didn't just offer a product, they offered a solution.
reshimna william
Reshimna William
Project Manager at Isle Utilities
SMART360 has really changed the way we manage customer information, billing, and service requests - it's fast, easy to use, and gives us real-time visibility.
john mauli
John Mauli
IT leader at Island Water Authority
What impressed me the most was how grounded the Bynry team is. They really understand utilities and aren't just selling software - they're solving problems.
doug rosenberg
Doug Rosenberg
Business Advisor with Deep Utility Experience

Still Juggling Five Systems for One Job?

Billing. Meters. Field ops. Assets. Analytics. See how it works when everything's actually connected.

Book a Demo Today

Common Questions About Data Migration

What if most of our records are on paper?

SMART360's OCR engine was built for this. Scanned meter cards, paper billing records, and PDF exports are all readable. You don't need to digitize records before migration starts; the extraction pipeline handles it.

What happens if a record doesn't migrate correctly?

The parallel run catches it. Before cutover, SMART360 generates bills in parallel with your legacy system. Records are compared. Discrepancies are flagged and resolved before they affect consumer accounts.

Does migration add time to the 20–24 week implementation?

No. Migration runs in parallel with implementation — it's not a separate project. The 20–24 week go-live timeline includes data extraction, field mapping, parallel run, and validation.

How far back does historical data carry over?

You choose: 5 years of billing and payment history, 10 years including service and work orders, or 15+ years for full audit trail compliance. Your staff log in on day one with complete records.

What does our team need to do during migration?

Your team reviews the field mapping and validates the parallel run results. You don't need to clean data beforehand or write scripts. The extraction and mapping are handled by SMART360's automated pipeline.