For Investor-Owned Utilities

Compliance Ready Platform

Audit-ready reporting, multi-service billing, and 25+ integrations. Built for regulated utilities with 3,000–100,000 meters.
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Utility-focused. Industry-recognized. Investor-backed.

TRUST
See how small and mid-sized utilities achieved measurable ROI with SMART360.
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Built-in Integrations

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What Keeps IOU Leaders Up at Night

Phone App - Elements Webflow Library - BRIX Templates

Rate Case Reporting Gaps

PUC filings require data from multiple systems. Manual assembly takes weeks and risks errors.

Desktop App - Elements Webflow Library - BRIX Templates

Multi-Service Complexity

Water, electric, and gas billing on separate platforms means constant reconciliation and duplicate data entry.

Multiple Users - Elements Webflow Library - BRIX Templates

Legacy System Lock-In

Contract renewals come with 5–8% annual escalation. Switching costs keep you locked into aging technology.

Gear Icon - Elements Webflow Library - BRIX Templates

Rising Compliance Costs

Regulatory overhead has increased 30% in two years. Manual audit trails create risk at every PUC review.

Monthly Reports - Elements Webflow Library - BRIX Templates

Slow ERP Integration

Custom middleware projects take 6+ months. Your Sage instance doesn’t talk to your CIS without workarounds.

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Audit Trail Gaps

Your last PUC audit flagged areas where you couldn’t produce complete change logs across systems.

Built for regulated utilities. Compliance-grade reporting. Transparent pricing. Fast deployment.

How SMART360 Helps Your Utility

Enterprise CIS vs. SMART360

The Real Cost Difference

Enterprise CIS
SMART360
Per-user licenses + module add-ons
Per-meter, all modules included
12–18 months, custom middleware
20–24 weeks, phased rollout
Separate modules, separate databases
One platform, single database
Manual audit trail assembly
End-to-end logging, SOC 2 certified
5–8% annual price escalation
Predictable per-meter pricing

Success Story

Water Utility

Island Water Authority Reduces Costs by 47%

92%
decrease in billing errors
35%
more service calls
$1.2M
savings annually

Size: 28,000 connections

28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.

Read Full Case Study

Questions IOU Leaders Ask

How does SMART360 support PUC rate case filings?

Cost-of-service and revenue reports generate directly from live billing and meter data. Audit-ready and exportable in regulator-expected formats.

Can it handle water, electric, and gas together?

Yes. All service types run from a single database. Consolidated billing, unified consumer records, and cross-service reporting.

What does pay-per-meter mean for our budget?

A flat monthly rate per meter. All modules included. No per-user fees, no add-on charges. Predictable and scales only as your territory grows.

Is SMART360 SOC 2 and NIST compliant?

SOC 2 certified and NIST 800-53 compliant. Full audit trails, role-based access controls, encrypted data at rest and in transit.

How does it integrate with our ERP?

25+ pre-built integrations and RESTful API framework. Connects to Sage, MAS90, ESRI, Itron, Neptune, and major payment gateways.

What’s the realistic implementation timeline?

20–24 weeks to full production. Phased and template-driven. Your IT team participates but doesn’t need to build custom configurations.

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