Operations & Field Managers | SMART360 Utility Platform

Utility-focused. Industry-recognized. Investor-backed.

TRUST

See how small and mid-sized utilities achieved measurable ROI with SMART360.

00⁺

Meters Live

ROI Increased

Less Ops Investment

Built-in Integrations

What Your Team Deals With Every Day

Alt-Tab Operations

Your staff isn't slow. Your systems are.

Disconnected Meters and Billing

Meter data and billing should share a database. Yours don't.

Paper-Based Service Orders

Service orders on paper create delays, errors, and no audit trail.

No Real-Time Visibility

If you can't see it happening, you can't fix it fast.

Billing, meters, service orders, assets, reporting — same database, same login, same interface. No integration required.

Everything in One Platform

Unified Operations Dashboard

Billing, meters, service orders, assets — one view. No alt-tabbing between systems.

Billing, meters, service orders, assets — one view

Real-time alerts and exception management

No alt-tabbing between systems

Meter-to-Bill Automation

AMI/AMR data flows directly into billing. Auto-VEE validates readings before billing.

AMI/AMR data flows directly into billing

Auto-VEE validates readings before billing

38% faster meter-to-bill cycle

Digital Service Orders

Create, assign, track, and close — all digital. Field mobile app with offline capability.

Create, assign, track, and close — all digital

Field mobile app with offline capability

Full audit trail for every order

Works With Your Meters

Pre-built integrations: Neptune, Itron, Sensus, Kamstrup. AMI, AMR, and photo reads supported.

Pre-built integrations: Neptune, Itron, Sensus, Kamstrup

95.2% meter reading validation accuracy

No rip-and-replace of existing infrastructure

SMART360 vs. Enterprise CIS

One Platform vs. Five Tools

3-5 separate tools

One platform, one login

Requires middleware

Direct AMI/AMR connection

Separate product or module

Built into the same database

Manual data compilation

Real-time dashboards

Months of training

Days to productivity

Success Story

Water Utility

Island Water Authority Reduces Costs by 47%

92%

decrease in billing errors

35%

more service calls

$1.2M

savings annually

Size: 28,000 connections

28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.

Read Full Case Study

Hear Directly From Our Customers

Hear from some of our amazing customers who trust SMART360.

We were really impressed with how the Bynry team took the time to understand what we needed… They didn't just offer a product, they offered a solution.

Reshimna William

Project Manager at Isle Utilities

SMART360 has really changed the way we manage customer information, billing, and service requests - it's fast, easy to use, and gives us real-time visibility.

John Mauli

IT leader at Island Water Authority

What impressed me the most was how grounded the Bynry team is. They really understand utilities and aren't just selling software - they're solving problems.

Doug Rosenberg

Business Advisor with Deep Utility Experience

Questions We Hear From Operations Directors

Will SMART360 work with our existing AMI/AMR system?

Yes. Pre-built integrations with Neptune, Itron, Sensus, Kamstrup, and others. Your meter infrastructure stays.

How long does it take staff to learn the system?

The interface is consistent across all modules. Most staff are productive within the first week. Structured training is included in implementation.

Can we keep our current workflows?

SMART360 uses no-code configuration for billing rules, service flows, and forms. Your workflows are built into the system, not forced into a template.

What about offline field operations?

The field mobile app works offline. Data syncs automatically when connectivity returns. No lost work orders.

How does SMART360 handle meter data validation?

Auto-VEE validates every reading before it enters billing. 95.2% validation accuracy. Bad reads get flagged, not billed.

How long does implementation take?

20-24 weeks for full production go-live. Structured onboarding with phased rollout. Training, data migration, and configuration included.

For Operations Directors

One Login.
Every Answer.