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Meters Live
ROI Increased
Less Ops Investment
Built-in Integrations
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Billing, meters, and service orders live in separate tools that don't talk to each other.
Staff spend half their day re-keying data between systems instead of serving residents.
Every dollar is public record. Unpredictable software costs make budget season painful.
CIS replacements take 12–18 months. Budgets overrun. Staff burn out before go-live.
When billing is late or inaccurate, your phone rings. No portal means every question is a call.
Your people built shadow processes in Excel because the system doesn't do what they need.
Replace 3–5 disconnected tools with a single platform. Billing, meters, service orders, and reporting share one database.
Pay per meter. No per-user fees. No module add-ons. SWA achieved 49% day-1 cost savings.
Automated bill generation eliminates manual errors. SWA processed 40,436 bills with 99.7% automation.
Residents pay bills, submit requests, and check usage online. Fewer phone calls. Faster resolution.
Generate printable billing, operational, and performance reports without IT support. 80% faster than manual spreadsheets.
OCR-driven migration brings your existing data into SMART360 accurately. 35,000+ records migrated at SWA.
Size: 28,000 connections
28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.
Read Full Case StudyFull production go-live takes 20–24 weeks. That includes data migration, staff training, and phased rollout.
$0.80–$1.99 per meter per month. All modules included. No per-user fees. Implementation fees range $10K–$40K.
Yes. SMART360 integrates with Neptune, Itron, Kamstrup, Sensus, and other major AMI/AMR systems. Your meter infrastructure stays.
OCR and template-driven tools extract and migrate your records. SWA migrated 35,000+ records with 100% accuracy in one week.
SOC 2 certified and NIST 800-53 compliant. AWS infrastructure with 99.9% uptime SLA. Role-based access controls.
Dedicated support team with defined SLAs. 30-day hypercare after go-live. Ongoing training and configuration assistance.
