Integrations

Your Systems Stay. SMART360 Connects.

You've invested in your AMI. Your payment gateway. Your GIS. SMART360 works with all of it. 25+ pre-built integrations. Open RESTful APIs. No rip-and-replace required.
SMART360 unified utility management platform dashboard

Utility-focused. Industry-recognized. Investor-backed.

TRUST
See how small and mid-sized utilities achieved measurable ROI with SMART360.
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Built-in Integrations

Plus Icon

Your Systems Don't Talk. Your Staff Pays the Price.

Phone App - Elements Webflow Library - BRIX Templates

Your AMI Data Stops at the Edge

Your AMI vendor and your billing vendor never agreed to work together. You're the integration in the middle.

Desktop App - Elements Webflow Library - BRIX Templates

Payments Confirm. Balances Don't Update.

Payment reconciliation is not a job. It's a symptom of disconnected systems.

Multiple Users - Elements Webflow Library - BRIX Templates

GIS Is a Different Universe

When field and office see different maps, mistakes are expensive.

Gear Icon - Elements Webflow Library - BRIX Templates

Custom Integrations Never Really End

Custom middleware is technical debt that grows with every vendor update.

pre-connected to - AMI. Payments. GIS. ERP. No middleware to maintain.

Connect in Days. Not Months.

SMART360 vs. Legacy CIS Integrations

Pre-Built vs. Custom-Built

Legacy CIS
SMART360
Custom middleware, months of work
Pre-built connector, activated during onboarding
Custom API work, billed hourly
Stripe, Worldpay, ACH, Square — pre-built
Separate contract, separate project
ESRI ArcGIS included in platform
New project, new cost
RESTful API framework — no rebuild required
Scheduled batch transfers between platforms
Not needed — same-database architecture

Success Story

Water Utility

Island Water Authority Reduces Costs by 47%

92%
decrease in billing errors
35%
more service calls
$1.2M
savings annually

Size: 28,000 connections

28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.

Read Full Case Study

Common Questions About Integrations

What if our AMI vendor isn't on the pre-built list?

SMART360's RESTful API framework handles custom connections. If your vendor supports standard data exchange formats, we can build the connector. We assess your stack during discovery.

Do we have to replace our payment gateway?

No. SMART360 integrates with your existing payment setup. Worldpay, Stripe, Square, and ACH are all supported. Zero disruption for consumers.

How long does integration setup take?

Pre-built connectors are configured during implementation — not a separate project. Custom API connections typically take 2-4 weeks including testing.

What does 'same-database architecture' mean?

SMART360's internal modules all run on one shared database. No internal integration to maintain. You only connect external systems once, to one platform.

Is the API secure?

OAuth 2.0 authentication. SOC 2 certified infrastructure. AES-256 encryption. Role-based access controls on all API endpoints.

Can we add new integrations after go-live?

Yes. The RESTful API framework supports adding new connections anytime. Quarterly new connector releases expand the pre-built catalog.

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