Why Utility IT & CIO Run Zero Servers

Cut the Server Room.
Keep
Full Control.

SMART360 gives IT and system administrators at US water, electric, and gas utilities serving 3,000 to 100,000 meters full control without the infrastructure. It runs cloud-native on AWS, so your team manages configuration, not servers, patches, or 2 AM calls.

IT anf System Integrations

Backed by Stanford University. Recognized By Google. Partnered with Isle Utilities.

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Meters Live

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Less Billing Errors

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Less Ops Investment

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Built-in Integrations

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WHY WE ARE RIGHT FOR YOU

A platform a lean IT team can actually own

3,000-100,000: Right-sized for a small IT team, not a 250,000-connection enterprise stack.
US Water, sewer, electric, gas: Hosted in AWS US regions, aligned to US utility compliance requirements.
IT & system administrators: IT directors, CIOs, sysadmins, and the DBAs who own uptime, security, and integrations.
What IT teams carry today

You're not running IT.
You're running infrastructure life support.

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Server Rooms You Still Manage

You are maintaining infrastructure, patches, and hardware refreshes that should be someone else's problem.

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Integration Spaghetti

Custom middleware between billing, meters, GIS, and payments that breaks quietly and only you can fix.

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Vendor-Dependent Upgrades

If a version upgrade needs a project plan and a services quote, the architecture is the problem.

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Security and Compliance Burden

You carry the audit, the access reviews, and the breach risk. The legacy vendor carries none of it.

Cloud-native. Your rules.

The Architecture, in the Detail
Your Team will Actually Ask About.

AWS Cloud Infrastructure

EC2, RDS, S3, ElastiCache, ELB. 99.9% uptime SLA. Auto-scaling and redundancy built in.

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99.9% uptime SLA
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Auto-scaling and redundancy built in
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Zero servers to manage
Customer Information System
Integration Hub

SOC 2 Compliance

SOC 2 certified. NIST 800-53 compliant. Role-based access with full audit trail.

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SOC 2 Type II certified
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NIST 800-53 compliant
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AES-256 encryption at rest and in transit

25+ Pre-Built Integrations

AMI/AMR: Neptune, Itron, Sensus, Kamstrup. Payments: Stripe, Square, ACH, Worldpay. GIS: ESRI.

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AMI/AMR: Neptune, Itron, Sensus, Kamstrup
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Payments: Stripe, Square, ACH, Worldpay
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RESTful API framework for custom connections
Integration Channel
Data Migration

OCR-Powered Data Migration

Extracts data from scanned documents automatically. Template-driven mapping. Parallel run before cutover.

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97 to 99% ML-assisted accuracy, validated before cutover
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Template-driven mapping, no custom scripts
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Parallel run against your legacy system before go-live
SMART360 vs. Enterprise CIS

Pre-Built vs. Custom-Built

Enterprise CIS SMART360
Legacy on-prem or cloud-hosted Cloud-native on AWS
Customer-managed or co-managed Zero, fully managed
Vendor-led projects Continuous delivery, automatic updates
Custom middleware required 25+ pre-built, RESTful APIs
Customer-responsible SOC 2 compliant infrastructure included

Integrations

Easily Integrate With The Systems You Already Run

SMART360 connects to the accounting, GIS, payment, and meter systems small utilities depend on, so field data has somewhere to go.

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See All Integration ->

Success Story

Water Utility

Island Water Authority Reduces Costs by 47%

92%
decrease in billing errors
35%
more service calls
$1.2M
savings annually

Size: 28,000 connections

28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.

Read Full Case Study

Hear Directly From Our Customers

Hear from some of our amazing customers who trust SMART360.
We were really impressed with how the Bynry team took the time to understand what we needed… They didn't just offer a product, they offered a solution.
Reshimna William
Reshimna William
Project Manager at Isle Utilities
SMART360 has really changed the way we manage customer information, billing, and service requests - it's fast, easy to use, and gives us real-time visibility.
John Mauli
John Mauli
IT leader at Island Water Authority
What impressed me the most was how grounded the Bynry team is. They really understand utilities and aren't just selling software - they're solving problems.
Doug Rosenberg
Doug Rosenberg
Business Advisor with Deep Utility Experience

See the Architecture Behind SMART360

Book a technical deep dive. We'll walk through infrastructure, APIs, security, and migration.

Book a demo

Questions We Hear From IT Directors

Where is SMART360 hosted?

AWS (US regions). EC2, RDS for PostgreSQL, S3 for storage, ElastiCache, ELB for load balancing. SOC 2 certified infrastructure.

What integrations are available?

25+ pre-built: AMI/AMR (Neptune, Itron, Sensus, Kamstrup), payments (Stripe, Square, ACH, Worldpay), GIS (ESRI), plus RESTful API framework for custom integrations.

How does data migration work?

OCR-powered engine extracts data from existing systems and scanned documents. Template-driven mapping ensures accuracy. 100% migration accuracy verified at a 35,000-consumer utility.

What about security and compliance?

SOC 2 certified. AES-256 encryption. Role-based access. Full audit trail. We carry the compliance burden.

What tech stack does SMART360 use?

Python 3.11+ / Django 4.2 LTS backend. React 18.2 and Angular 17 frontend. PostgreSQL 15.x database. All on AWS with 99.9% uptime SLA.

Do we need to manage any servers?

No. SMART360 is fully managed cloud-native on AWS. No patching, no hardware refreshes, no 2 AM calls. Your IT team manages configuration, not infrastructure.