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Questions About Switching from Daffron
How did SWA save $240,000?
Per-meter pricing replaced per-user licensing. Automation eliminated manual processes. Cloud hosting removed server costs. 49% total cost reduction in year one.
Can you migrate from Daffron specifically?
Yes. We've built Daffron-specific data extractors. 35,000+ consumer records migrated with 100% accuracy in one week. The process is proven and repeatable.
What about billing accuracy during migration?
Parallel billing run before cutover. Both systems generate bills simultaneously. We validate accuracy before switching. Zero missed billing cycles.
How long does the full switch take?
20-24 weeks for full production go-live. Structured onboarding with phased rollout. We did it at SWA and we can show you the timeline.
What happens to our historical data?
Full migration - customer records, billing history, meter reads, service orders. We validate accuracy before go-live.
How long does implementation take?
Full production go-live in 20–24 weeks. Structured onboarding with phased rollout. Staff trained before switchover.
Is SMART360 secure and compliant?
SOC 2 certified. NIST 800-53 compliant. Hosted on AWS with 99.9% uptime SLA. Role-based access control, encryption at rest and in transit, and regular third-party security audits.
