For Finance Directors

49% Lower Costs.
Year One.

No per-user fees. No module add-ons. One predictable monthly bill.
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Utility-focused. Industry-recognized. Investor-backed.

TRUST
See how small and mid-sized utilities achieved measurable ROI with SMART360.
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ROI Increased

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Less Ops Investment

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Built-in Integrations

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What's Really Costing Your Utility

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Per-User Licensing Traps

Legacy vendors charge per seat. Your costs grow with staff, not service.

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Module Add-On Stacking

You shouldn't need five purchase orders to run one utility.

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Hidden Implementation Costs

Implementation overruns are the norm with legacy CIS. They shouldn't be.

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Unpredictable Annual Increases

Vendor lock-in turns renewals into ransom notes.

One subscription. Every module. Unlimited users. Your cost scales with your meter count, not your headcount.

How SMART360 Changes the Math

Pay-Per-Meter Pricing

No per-user fees — unlimited users included. Costs scale with your utility, not your headcount.

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One monthly rate based on active meters
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No per-user fees — unlimited users included
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Costs scale with your utility, not your headcount

One Platform. One Subscription.

Billing, CIS, meters, field service, assets. Customer portal and mobile app included.

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Billing, CIS, meters, field service, assets included
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Customer portal and mobile app included
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No separate contracts per capability

Transparent Implementation

Fixed implementation fee quoted upfront. Data migration included with OCR engine.

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Fixed implementation fee quoted upfront
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20-24 week structured go-live timeline
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No change orders. No scope creep.

Real-Time Financial Reporting

Billing accuracy monitoring (99% verified). Board-ready reports generated 80% faster.

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Revenue dashboards updated in real time
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Collections tracking and aging reports
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Board-ready reports generated 80% faster
SMART360 vs. Enterprise CIS

The Real Cost Difference

Enterprise CIS
SMART360
Per-user + per-module fees
Per-meter, all-inclusive pricing
12-18 months, 2-3x budget overruns typical
20-24 weeks, fixed-fee quoted upfront
Seat-limited, department-restricted
Unlimited users, every department
Separately purchased add-ons
All modules included from day one
5-8% annual escalation
Predictable, meter-based pricing

Success Story

Water Utility

Island Water Authority Reduces Costs by 47%

92%
decrease in billing errors
35%
more service calls
$1.2M
savings annually

Size: 28,000 connections

28,000 connections. How a municipal utility replaced legacy systems and achieved 99% billing accuracy with 47% lower costs in year one.

Read Full Case Study

Questions Finance Directors Ask

How is pricing calculated?

Based on your active meter count. One subscription covers all modules and unlimited users. No per-seat fees.

What's included in the implementation fee?

Everything. Data migration, configuration, training, and go-live support. Quoted upfront with no change orders.

How does SMART360 compare on total cost of ownership?

One utility saved $240,000 in year one compared to their legacy system. No per-user fees, no module add-ons, no annual escalation surprises.

What happens when we add more meters?

Your cost scales proportionally. More meters means a lower per-meter rate. No renegotiation required.

What does year-one ROI look like?

One utility saved $240,000 in year one — a 49% reduction vs. their legacy system. Results vary by utility size and current vendor costs.

Is there a trial option?

Yes. Our 8-week trial program lets you test core modules with your own data. Defined KPIs from day one so you can measure results before committing.

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