SMART360 Next | From meter read to closed books

WHY SMART360 NEXT IS BETTER?

Less Checking,
More Closing

Every step of the billing cycle, from the meter read to the month-end close, in one place.

From bill to books

The bill goes out. The books close in the same place.

Every bill line coded to your general ledger

Payments matched to your bank statement

Month-end close, with exports to QuickBooks Online and Xero

BILL

Account 10-4417 Issued

Water usage GL 4100$48.20

Sewer GL 4200$31.75

Storm water GL 4300$6.50

Total$86.45

GENERAL LEDGER

Journal entry JE-2231

ACCOUNTDEBITCREDIT

1200 Receivables$86.45

4100 Water$48.20

4200 Sewer$31.75

4300 Storm water$6.50

Balanced

BANK RECONCILIATION

Payment matched Matched

Payment · Oct 18$86.45

Bank statement · Oct 18$86.45

FISCAL PERIOD

September 2026

Books closed

Trial balance Balanced

Month-end close Done

EXPORT TO

QuickBooks OnlineXeroCSVIIF

route4-oct.csv IMPORT

METER	DATE	READ
M-20811	Oct 17	3,982
M-20814	Oct 17	7,140
M-20816	Oct 17	2,605

Field appOFFLINE

METER READ

M-20817

Route 4 · Stop 12

04213gal ×100

Last read 04,158 on Sep 17

Photo attached

Save read

6rules on every readbefore it bills

!High usage · held

Low usage

Zero read

Meter mismatch

Days threshold

Meter factor

METER M-30412 · USAGE

Missing read? Estimated.

Estimate

Trued up

JunJulAugSepOctNov

Trued up on the next real read.

Route 4 ready to billHeld reads wait for review

Reads you can bill on

A bill is only as good as the read behind it.

Bring reads in from the field app or from a file

Every read checked against 6 validation rules

Missing a read? SMART360 Next estimates it and trues it up on the next real read.

Work that runs itself

Automatic checks before every bill run

26 runbooks: automated checks and batch action

“Can we bill?” checks every service before each run

A collections ladder from reminder to final notice

Budget billing for customers who want the same bill every month.

PRE-BILL SWEEP · DAILY

06:00Done beforeanyone logs in

Every plan has a rate for today

Bill templates for every service

Every charge code maps to an account

DRY RUNNothing goes live until you say so

26 runbooks

RUNBOOK 1 · CYCLE CY-002

Can we bill?

GoEvery service passed.
Ready for the bill run.

Water Go

Sewer Go

Storm water Go

Trash Go

Dry runRun billing

COLLECTIONS LADDER

From reminder to final notice

Reminder

Final notice

Payment plan

BUDGET BILLING

Same bill every month

Level pay

Usage moves with the seasons. The bill does not.

Customer portal · Cedar Valley Water

Hi, MariaAccount 10-4417

AMOUNT DUE · NOV 5

$86.45

Pay now

Autopay on the due date

METER READ

4,213

Sent for staff review

SERVICE REQUEST

Leak at the meterCrew booked

THE OFFICE · TODAY

Fewer calls to the office

Read from the portalReviewed by staff

Approve

Service requestSent to the crew

Job 4471

Field appOFFLINE · SAVES ON DEVICE

JOB 4471

Leak at the meter

88 Birch Lane · Account 10-4417

Find the meter box

Check for the leak

Replace the gasket

Take a meter read

+ Photo

Customer signature

Complete job

Customers and crews serve themselves

Fewer calls to the office. Fewer trips back to the truck.

A customer portal for bills, payments and autopay, meter reads

A field app that works offline

Every service on one account

Electric, water, gas, sewer, trash, storm water, solar, broadband, thermal and heat, battery, and fire. 11 services on one customer account, in 11 languages.

Electric

Water

Gas

Sewer

Trash

Storm water

Solar

Broadband

Thermal & heat

Battery

Fire

11services,
one account

Your bill · NovemberAccount 20-1186 · Cedar Valley Utilities

Electric$72.40

Water$41.10

Sewer$28.60

Storm water$6.50

Trash$18.00

Broadband$55.00

Total due$221.60

One account. One bill.Due Dec 5

11 LANGUAGES

SMART360 Next in your language

EnglishEspañolEspañol (México)Français DeutschItalianoPortuguês (Brasil)हिन्दी Bahasa Indonesia日本語한국어

How IS SMART360 NEXT DIFFERENT?

SMART360 Vs SMART360 Next

SMART360

SMART360 Next

Built for

Water, electric, gas and sewer utilities of about 3,000 to 100,000 meters

North American utilities of up to 40,000 accounts

Services billed

Water, electric, gas and sewer

11 services on one account, from water and electric to solar, broadband and fire

Accounting

Billing mapped to general-ledger codes and sent to your ERP or QuickBooks

A double-entry general ledger built in, with month-end close and trial balance. Exports to QuickBooks Online, Xero, CSV and IIF

Payments

Payments reconciled with your payment gateway

Payments matched to your bank statement

Bill corrections

Adjustments routed for approval, with an audit trail

Issued bills are never edited. Every correction is a credit note and a rebill

Meter reads

Validation and estimation before billing, plus spreadsheet upload for manual reads

File import wizard, 6 validation rules on every read, and estimates trued up on the next real read

Checks before billing

Pre-validation catches missing reads, expired tariffs and incomplete records

26 runbooks, including "Can we bill?" and a daily pre-bill sweep, each with a dry run first

Collections

Budget billing, payment arrangements, and shutoff and reconnect workflows

A collections ladder from reminder to final notice, with payment plans and budget billing

Customer portal

Bills, payments, usage and service requests

Bills, payments and autopay, meter reads for staff review, and service requests

Field crews

Mobile apps with offline caching

An offline field app for jobs, checklists, meter reads, photos and signatures

ALSO IN SMART360 NEXT 11 languages Two-factor sign-in for staff Each utility's data walled off Guided setup wizard

SMART360 Next is the next version of SMART360.

Got Questions? We've Got Answers!

Is SMART360 Next a new product?

No. It is the next version of SMART360, built on the same idea: software made for small and mid-sized utilities from day one.

Who is it for?

Utilities in North America with up to 40,000 accounts, from water and electric to gas, sewer and more.

Does it work with QuickBooks or Xero?

Yes. SMART360 Next exports to QuickBooks Online and Xero, and to CSV and IIF files.

What does per-meter pricing mean?

You pay based on meters served. Not for users, not for modules, not for "premium features." Add unlimited staff without license fees.

How much does SMART360 Next cost?

Book a demo or request for custom pricing and we will take you through pricing for your utility.

How long does implementation take?

Full production go-live in 20–24 weeks. Structured onboarding with phased rollout. Staff trained before switchover.

Capabilities

Solutions

INTRODUCING SMART360 NEXT