BESL Reduced 30% Of Commercial Loss With Bynry's Photo Meter Reading

Bharatpur Electricity Services Limited (BESL) reduced 30% of theft and improved their billing process by implementing Bynry's photometer reading solution. The meter conditions were also improved as the solution also enabled them to track and schedule maintenance.

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Summary

  • Lack of Consistent Consumer Data
  • Paper Based Meter Reading.
  • Field Force Integrity Issues.
  • Electricity Theft.
  • Non Billing And High Average Billing.
  • GPS Tracking
  • Real Time Dashboard.
  • Automated Daily Reports.
  • Quality Assurance.

Scope

Automation of meter data collection by installing photometer reading and billing technology

CONSUMER BASE

60,260

CONSUMER CATEGORIES

Domestic, Commercial, Agricultural

ENGAGMENT PERIOD

2 Years
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I have been using Bynry’s PowerPlay for a while now and it has earned a special place and strong reputation for facilitating on-time meter reading and bill distribution. By implementing the solution we could deliver high quality services and reduce commercial loss by 30%. We also noticed 50% improvement in consumer indexing and 100% meter data quality. I will recommend the solution to my peers.

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BESL

Commercial Head Bharatpur

Challenges and Solutions

Though the customer base was growing, Water cooperation was not seeing the profits they wanted.

Challenge
Lack of Consistent Consumer Data

Being a company with a fast-growing consumer base, BESL was relying on manual methods to profile consumer. The manual process let errors creep in and the lack of an accurate and automated consumer profile was one of the biggest challenges they faced.

Solution
Consumer Profile Creation

Bynry offered a robust technology solution that can automate consumer profile creation. The data can be accessed from anywhere and can be used to improve operations. BESL in sequencing and optimizing its meter reading routes. This helped them attend more consumers without increasing the existing resource strength.

Challenge
Paper Based Meter Reading

Meter reading and bill generation was performed manually and the field staff could only perform 50 meter readings per day. This slowed down the process significantly.

Solution
Field Force Streamlining

Bynry trained its field force and BESL's resources to grasp and run the solution in order to ensure smooth transition.

Challenge
Field Force Integrity Issues

Manual operations rely heavily on the integrity of field force who carry them out. Lack of integrity on the part of field force led to overall operational inefficiency and commercial loss for BESL.

Solution
Quality Assurance

Bynry's solutions helped BESL improve their overall operational efficiency by 30% which, in turn, allowed them to assure quality at every front of the business.

Challenge
Electricity Theft

Meters were installed in multiple locations and there were absolutely no ways to track electrify supply or the assets. This resulted in electricity theft and revenue loss amounting to 15%.

Solution
Data Analytics & Reporting

Data Analytics & Reporting is about the performance of the field force, supply of electricity, and meter data were generated automatically which helped BESL boost their operations multifold.

Challenge
Non Billing And High Average Billing

Due to the overdependence on manual processes, non-billing and high billing were common occurrences. The lack of a smart mechanism to track the process was one of the major challenges the company faced

Solution
Traceability

From meter conditions to meter data, everything was traceable using the GPS-enabled solution offered by Bynry.

Solution
Efficient Billing

Photometer reading and quality assurance solution guaranteed accurate bill reading which resulted in creating bills based on consumer usage.

Increased Efficiency, Better Profit Margin

Though the customer base was growing, Water cooperation
was not seeing the profits they wanted.

  • EFFICIENCY INCREASE

  • IMPROVED BILLING ACCURACY

  • METER READING PER/DAY

  • DEPLOYMENT TIME

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Understand Your Business

We would love to understand your problems, help you solve them and then feature the success story of our
fruitful association here. Talk to us today. We are all ears.

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