Bynry Took Care of All Of The Commercial Operations at VGL to Improve Its Efficiency By 30%

Vadodara Gas Ltd. (VGL) worked with Bynry for varied commercial operations including metering, billing, distribution and payment collection to improve operational efficiency and consumer experiences.

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Summary

Scope

Metering, Billing, Bill Distribution, Consumer Care, Collection Center Management, Hardware and support

CONSUMER BASE

135,000

CONSUMER CATEGORIES

Domestic and Commercial

Vadodara

Vadodara
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Bynry streamlined our backend operations and offered us access to real-time data with daily tracking reports. It certainly helped us to identify areas that needed improvement. Needless to say, the data helped us to increase employee efficiency multi-fold. We are truly impressed with their solutions and workforce. It is always a pleasure to work with such a dynamic team.

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VGL

Commercial Head Vadodara

Challenges and Solutions

Though the customer base was growing, Gas distribution company was not seeing the profits they wanted.

Operational Efficiency and
Improved Revenue

Though the customer base was growing, Gas Distribution Company
was not seeing the profits they wanted.

  • OPERATIONAL EFFICIENCY IMPROVEMENT

  • DATA BILLING ACCURACY IMPROVEMENT

  • CONSUMER EXPERIENCE INCREASE

  • BILLING SCHEDULE ADHERENCE

We Listen To You And
Understand Your Business

We would love to understand your problems, help you solve them and then feature the success story of our fruitful association here. Talk to us today. We are all ears.

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