Industry: Online platform for B2B accommodation
ScopeHTML Website development, Back office and Android Mobile Application
TECHNOLOGYDigital Ocean Cloud, Python, Django, HTML, Android
DEPLOYMENT TIME6 Months
I have been using Bynry’s PowerPlay for a while now and it has earned a special place and strong reputation for facilitating on-time meter reading and bill distribution. By implementing the solution we could deliver high quality services and reduce commercial loss by 30%. We also noticed 50% improvement in consumer indexing and 100% meter data quality. I will recommend the solution to my peers.
Though the customer base was growing, Water cooperation was not seeing the profits they wanted.
Dial-A-Room was dependent on multiple vendors for their IT needs. The absence of a single end-to-end service provider slowed down processes and communication. This affected the way the company could access their data pool for decision making and its growth.
Without tech support, fixing even minor technical issues took longer than necessary. Data management and updating became difficult and as a result, data quality standards fell. They also did not have help working with the cloud server and thus were unable to use it to its full potential.
Not getting all services under one roof slowed down the design and development processes. As a result, upgrades to the platform were slow. This affected the user experience and Dial-A-Room was unable to keep up with what customers and vendors required.
Give their dependency on multiple vendors, different aspects of the services were handled independently. Thus, the platform’s offerings were disjointed. It affected onboarding vendors and customers, revenue collection and the company’s reputation
A new website was developed that focused on easy navigation and cloud support for data management. In addition, Bynry developed an app for Dial-A-Room that helped accommodate the needs of consumers while they were on the move. The new website and app made it easy for corporate clients to find hotels that matched their accommodation needs, thus increasing onboarding and conversion rates.
Bynry gone through a thorough analysis of requirements and existing complexitiies and adopted agile methodology to execute projects, prioritize requirements and manage data complexities. With Bynry’s help. MCCIA was able to update the way it stored and processed data.
Bynry also offered comprehensive back-office support for data maintenance. This helped reduce the time taken to resolve technical issues and made it easier to launch updates. Bynry also designed custom solutions to manage data complexities.
Bynry introduced AI-based chatbots to channelize communication between the platform, vendors and corporate clients. The new interface made it easy to makes inquiries and gave the Dial-A-Room team the ability to respond to these inquiries faster. Better communication resulted in a strong brand image and growth in terms of higher vendor and customer onboarding.
In order to improve brand recognition and communication, Bynry introduced a customized feature for automated marketing emails. This helped the marketing team promote new initiatives and services in most efficient way.
Bynry developed a secure digital payment interface to make payment collection easier. This helped Dial-A-Room keep track of outstanding and received payments and reduced the risk of fraud. A system of SMS and Email notifications was also introduced to send reminders for outstanding payments. This improved cash flow and made the system more transparent.
Though the customer base was growing, Water cooperation
was not seeing the profits they wanted.