ESSEL Partnered with Byrny to undergo a Digital Transformation Through Spot Billing and Collection

ESSEL worked with Byrny to transform its manual operations and digitize services. This helped them increase the percentage of consumers billed on actual basis to 90% and improved overall efficiency.

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Summary

Scope

Photo Meter Reading, Spot Billing, Spot Collection, Quality Control

CONSUMER BASE

350,000

CONSUMER DEMOGRAPHICS

Domestic, Non-Domestic/Commercial, Industrial, Agriculture

ENGAGMENT PERIOD

May 2016 to November 2017
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It took only 90 days to fully integrate photo meter reading and billing solution for team Bynry.Their helped us connect their PowerPlay solution with our existing ERP on real-time basis. After implementation, I am proud to say that we have reduced commercial loss by 30%. Not just that, there is 26% reduction in consumer complaints as well. Absolutely happy with Bynry’sPowerPlay.

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ESSEL

CEO

Challenges and Solutions

Though the customer base was growing, Power distribution company was not seeing the profits they wanted.

Operational Efficiency and
Improved Revenue

Though the customer base was growing, Power Distribution Company
was not seeing the profits they wanted.

  • CONSUMERS BILLED

  • REVENUE COLLECTION INCREASE

  • DATA READING ACHIEVED

  • COMPLAINT REDUCTION

We Listen To You And
Understand Your Business

We would love to understand your problems, help you solve them and then feature the success story of our fruitful association here. Talk to us today. We are all ears.

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