Water Cooperation partnered with Bynry to make operations transparent and boost revenue

Water Cooperation partnered with Bynry to introduce new systems and updated IT infrastructure that streamlined their processes, improved productivity, stopped leakage and boosted revenue.

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Summary

  • Tracking overall operations
  • Overall cost and leakage assessment
  • Manage an ageing network
  • User experience quality
  • Demand assessment and management
  • Tracking overall operations
  • Overall cost and leakage assessment
  • Manage an ageing network
  • User experience quality
  • Demand assessment and management

Scope

Metering, billing, consumer care, consumer operations, procurement & purchase, operation and management, deployment of field manpower for meter reading & bill distribution.

Industry

Water Distribution

Date

Ongoing

Consumer

Base1.2 M
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issuing bills on time was one of the major headaches we faced before SMART360. It used to take around 2 months to create and distribute bills. After implementing the solution, billing including reading and bill distribution is done in 15-20 days. We saved a lot of time and cost by implementing Bynry’s smart solution.

customer5-logo-1

Water Cooperation

Commercial Head

Challenges and Solutions

Though the customer base was growing, Water cooperation was not seeing the profits they wanted.

Challenge
Tracking overall operations

With a widespread network, the company found it difficult to track their operations. Faulty meters could not be fixed and thus the data collected from them was unreliable. Within the organization, different departments worked independently with little or no co-ordination between them. This added to the difficulty of tracking processes.

Solution
Operational transparency with real-time data

With a widespread network, the company found it difficult to track their operations. Faulty meters could not be fixed and thus the data collected from them was unreliable. Within the organization, different departments worked independently with little or no co-ordination betwe

Challenge
Tracking overall operations

With a widespread network, the company found it difficult to track their operations. Faulty meters could not be fixed and thus the data collected from them was unreliable. Within the organization, different departments worked independently with little or no co-ordination between them. This added to the difficulty of tracking processes.

Solution
Operational transparency with real-time data

With a widespread network, the company found it difficult to track their operations. Faulty meters could not be fixed and thus the data collected from them was unreliable. Within the organization, different departments worked independently with little or no co-ordination betwe

Operational Transparency and
Improved Revenue

Though the customer base was growing, Water cooperation
was not seeing the profits they wanted.

  • Improvement of data quality

  • Reduced average billing

  • Reduced average billing

  • Improvement of metering & billing accuracy

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